Good news! TREC and TALCB have implemented a new tool to improve customer service. A new call tree system has been added to our main customer services lines. This new system allows callers to select from a list of options that will direct them to the best available person to address their issue to get the answers or help they need.
The Texas Real Estate Commission takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues. I want you to know that I – along with the entire Texas Real Estate Commission staff – recognize your frustrations, and we are committed to solving these issues.
The Texas Real Estate Commission (TREC) is pleased to announce that the agency’s completely redesigned website has been recognized for excellence by the Association of Real Estate License Law Officials (ARELLO) with a 2017 Communication Award. ARELLO is an international organization of real estate licensing agencies and individuals involved with regulation of the real estate industry globally.
SB 2212 amends Chapter 1101 to codify the clarifying changes to TREC rules regarding sale of certain equitable interests in real property.
Written By: Paul Staron - Examination Board of Professional Home Inspectors
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