Have You Noticed Longer Hold Times with TREC?
Submitted by Christine Anderson on Tue, 2021-08-24 21:00As a result of the healthy Texas real estate market, the agency has seen an increase in new applications and longer hold times. TREC is committed to providing superior customer service to anyone who reaches out to the agency. Part of that commitment is a dedication to ensure short hold times and quick responses to emails. To ensure the agency is maintaining the highest level of customer service, TREC has hired and is now training additional staff to answer phones and respond to emails.