It’s been a busy start of the year for the Commission. I traveled around the state in March as part of our Agency’s biennial strategic planning listening tour. This allowed me to receive input first hand from license holders across the state about issues that impact them directly. Tony Slagle, the agency’s inspector staff liaison visited a local chapter of an inspector trade association to discuss concerns and answer their questions. This is something staff is committed to doing more often. On April 2, the agency held its 2nd Annual Residential Realty Summit in Austin.

To Help Improve Response Times and Quality of Communication TREC Is Launching More Ways to Get In Touch With The Agency

We know many of you have had a hard time getting through to the agency. We're working every day to improve our response times and customer satisfaction. We are pleased to announce the launch of several new ways to get in touch with us:

The Inspector Committee met in Austin on October 9th and for the first time, the meeting was available to be viewed online in real time. This allowed license holders and members of the public to view the meeting live. This was an initial test run to see if streaming the meeting will be practical. No decision has yet been made about future streaming as TREC staff is continuing to explore options.

The full Inspector Committee met on Monday, July 17. On the agenda was a discussion of the pros and cons of continuing to exempt certain education providers from TREC licensure requirements (22 TAC 353.71 and 22 TAC 535.218).

TREC has been made aware of a scam requesting money from our license holders. The request is sent by text by someone posing as the Texas Real Estate Commission and asks that a specified amount be paid through Square Cash and provides a link to pay the amount (see example texts below).