Skip to Content

Name Management Tool

TREC is pleased to announce our new Name Management Tool!

TREC has launched our new Name Management Tool to allow broker license holders to easily manage all of their business names online and remain in compliance with the updated advertising rules.

To The Consumers and License Holders of Texas:

The Texas Real Estate Commission takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues. I want you to know that I – along with the entire Texas Real Estate Commission staff – recognize your frustrations, and we are committed to solving these issues.

From The Executive Director - Inspectors - April 2018

It’s been a busy start of the year for the Commission. I traveled around the state in March as part of our Agency’s biennial strategic planning listening tour. This allowed me to receive input first hand from license holders across the state about issues that impact them directly. Tony Slagle, the agency’s inspector staff liaison visited a local chapter of an inspector trade association to discuss concerns and answer their questions. This is something staff is committed to doing more often. On April 2, the agency held its 2nd Annual Residential Realty Summit in Austin.

Seeking Recommendations from Inspector Committee

After postponing consideration of proposed changes to inspector insurance requirements at their November 2017 meeting, TREC took no action on the proposed rule amendments and remanded the matter to the Real Estate Inspector Committee at the Commission’s February 2018 meeting. TREC asked the Inspector Committee to gather input from stakeholders on all consumer recovery issues and bring recommendations on potential legislative solutions to the Commission for consideration at a future Commission meeting.

Improved Communications Options Announced

To Help Improve Response Times and Quality of Communication TREC Is Launching More Ways to Get In Touch With The Agency

 
We know many of you have had a hard time getting through to the agency. We're working every day to improve our response times and customer satisfaction. We are pleased to announce the launch of several new ways to get in touch with us:

    "Coming Soon" to a Complaint Near You!

    There has been a proliferation of the use of “coming soon” or “pocket” listings over the past year. While there may be legitimate reasons for the use of this marketing method, license holders should be aware that selling property using this method, under certain circumstances, may result in a complaint with the Commission and finding that the license holder has violated TREC laws and rules.