I want to personally thank all of the inspectors who took time out of their schedules to make the trip to Austin to attend the August 13th Texas Real Estate Commission meeting in person. I know that your time is valuable and the TREI Committee and I always value your input and appreciate your continued interest and involvement.
The extended heat of August has been relieved a bit by rains in early September. I hope the typical market frenzy of summer has moderated a bit so you can focus on your professional development as well.
Austin, TX – The Texas Real Estate Commission and Appraiser Licensing & Certification Board is pleased to announce the agency has won two coveted Association of Real Estate License Law Officials (ARELLO) Communications Awards. One is for the new integrated communications plan, and the other for Board and Commission meeting communications. The agency will be recognized for these achievements and will make presentations on these topics at the ARELLO Annual Conference on September 28th, 2018.
Good news! TREC and TALCB have implemented a new tool to improve customer service. A new call tree system has been added to our main customer services lines. This new system allows callers to select from a list of options that will direct them to the best available person to address their issue to get the answers or help they need.
The agency has committed to implement a variety of measures to improve our customer service. This is a quick review of what we have done so far and what additional steps remain to be implemented to enhance our responsiveness.
Many of you know that the Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing and Certification Board (TALCB) is currently undergoing a review by the staff of the Sunset Advisory Commission. But what is a Sunset review and why is it necessary?
In the mid-1970s, many states, including Texas, established Sunset laws as a method to introduce an additional level of accountability for state agencies. Here’s a breakdown of how the process works in Texas:
TREC has launched our new Name Management Tool to allow broker license holders to easily manage their names with the agency online and get in compliance with the new advertising rules.
If you feel there has been a violation of The Real Estate License Act , or TREC rules
File a Complaint
Customer Survey
Rules and Laws
Contract Forms