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From the Chair - Inspectors - May 2018

The Inspector Committee has had a busy couple of months since it last met in February.  On March 26th, the Inspector Consumer Issues Working Group met to review issues regarding inspector financial responsibility and insurance requirements and to also make recommendations for the Committee to consider. In addition to the Inspector Committee members, the Working Group included Paul Roebuck representing TPREIA and Mike Hammel representing TAREI.

To The Consumers and License Holders of Texas:

The Texas Real Estate Commission takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues. I want you to know that I – along with the entire Texas Real Estate Commission staff – recognize your frustrations, and we are committed to solving these issues.

From The Executive Director - Inspectors - April 2018

It’s been a busy start of the year for the Commission. I traveled around the state in March as part of our Agency’s biennial strategic planning listening tour. This allowed me to receive input first hand from license holders across the state about issues that impact them directly. Tony Slagle, the agency’s inspector staff liaison visited a local chapter of an inspector trade association to discuss concerns and answer their questions. This is something staff is committed to doing more often. On April 2, the agency held its 2nd Annual Residential Realty Summit in Austin.

From the Chair - Inspector Committee - March 2018

The Inspector Committee met on Monday, February 26 at the agency headquarters in Austin. On the agenda was the election of officers for the upcoming year.  I was reelected as the Chair of the Committee and am honored to serve again in this capacity.  Lee Warren was reelected as Vice-chair and Brad Phillips was reelected as Secretary.  I am committed, as I am sure all members of the Committee are, to continue to do my very best to keep the Committee moving forward and to remain open all viewpoints as we make important recommendations to the Commission.

From the Chair - March 2018

The Commission held its regular quarterly business meeting on Monday February 12th during the Texas Association of REALTORS Winter meeting in Austin, and we offered real estate continuing education (CE) hours for attendance, so we had a number of extra license holders join us that day.  The Commissioners re-elected Commissioner Arriaga as Vice-Chair and Commissioner TJ Turner as Secretary for the next 12 months.

Agency Strategic Planning Tour Announced

AUSTIN, TX - The Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing & Certification Board (TALCB) are pleased to announce our biennial strategic planning listening tour. License holders and the public are invited to participate in the agency’s preparation of its 2019-2023 Strategic Plan by offering input at one of the following sessions:

From the Executive Director - February 2018

As the next Commission meeting on Monday February 12th rapidly approaches, there are several issues that loom large and we need to emphasize.  First, this is our year for both strategic planning and rule review, so we will be discussing opportunities to remove any identified barriers or red tape that hinders or slows the licensing process without providing clear and commensurate consumer protections.

Improved Communications Options Announced

To Help Improve Response Times and Quality of Communication TREC Is Launching More Ways to Get In Touch With The Agency

 
We know many of you have had a hard time getting through to the agency. We're working every day to improve our response times and customer satisfaction. We are pleased to announce the launch of several new ways to get in touch with us: