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Have You Noticed Longer Hold Times with TREC?

As a result of the healthy Texas real estate market, the agency has seen an increase in new applications and longer hold times.  TREC is committed to providing superior customer service to anyone who reaches out to the agency. Part of that commitment is a dedication to ensure short hold times and quick responses to emails. To ensure the agency is maintaining the highest level of customer service, TREC has hired and is now training additional staff to answer phones and respond to emails.   

Rule and Contract Changes From the August 2021 Meeting

During the August quarterly Commission meeting, several rule and form changes were proposed and adopted. See the full agenda and materials on the Commission Meetings and Minutes page. The next Commission meeting is scheduled for November 8, 2021 at 10:00 a.m.

Form Changes

Changes were adopted to the following contract forms on an emergency basis:

Reminder: Inspector Non-Elective Course Changes

The current inspector non-elective CE courses, 4-hour Inspector Legal & Ethics, and 4-hour Standards of Practice Review course expire on August 31, 2021.  Please be sure all students enrolled in these courses are notified to complete these two courses before August 31, 2021.

The new 8 Hour Inspector Legal & Ethics and Standards of Practice Review course will replace the two inspector non-elective courses on September 1, 2021.

How Education Providers Can Submit Course Applications

Education providers can electronically provide TREC their course content, text materials, quizzes, exercises, and exams using SharePoint. The only item education providers must send by mail is the application form and the required fee. Once mailed, contact the Education & Examinations Division to receive instructions for using SharePoint.

From the Chair - Inspector Committee - July 2021

The Inspector Advisory Committee (IAC) met on July 12th in Austin.  This was the first meeting that the IAC has had in person in some time, and it was good to be face to face again.  There were a few items on the agenda this go around that entailed some lengthy discussion.  The IAC discussed comments received on the proposed rule to require an inspector to obtain permission in writing from a client prior to obtaining a referral fee, or other valuable consideration, for referring services that are not settlement services.