The Enforcement Division of the Texas Real Estate Commission protects consumers by enforcing the laws and rules that regulate real estate brokers and sales agents, real estate inspectors, and timeshare plans. The Enforcement Division also oversees the Fitness Determination request process and reviews applications to determine if prospective license holders meet the Commission's standards for honesty, integrity, and trustworthiness.
Enforcement Division Resources
The Enforcement Division provides information and resources for the following activities:
Request a Fitness Determination
Prospective license holders must meet TREC’s qualifications for honesty, trustworthiness, and integrity. Prior criminal offenses, unpaid judgments, disciplinary actions against you associated with professional or occupational licenses you hold, or performing unlicensed activity are all reasons why you might want to request a Fitness Determination from TREC.
File a Complaint
Filing a complaint with TREC is how it enforces the rules and laws of license holders. Anyone can file a complaint against a license holder, even other license holders. Find out more about the complaint process and who TREC regulates.
Case Information for Complainants and Respondents
A complainant or respondent to a pending case or closed case with the Commission can contact the Enforcement Division with questions. Please have the case file number in your email or ready to share when you call so you are quickly directed to the right staff member.
Clarity on Compliance
The Enforcement Division has answered many frequently asked questions, which are available on the FAQs page.
Reviewing Disciplinary Actions can give you insights on what types of issues are problematic. You can search by name, license type, dates, cities, case number, and violations. You can also see a specific license holder’s disciplinary history by looking up the license holder using the License Holder Search box and clicking the Print license history button.
What the Enforcement Division Cannot Do
There are limitations to the type of assistance and information the Enforcement Division may provide. For example, the Enforcement Division:
Cannot Provide Legal Advice
Neither the Commission nor its attorneys can provide legal advice.
What is legal advice?
If you have to explain your specific situation for someone to assist you, you are probably looking for legal advice and should contact a private attorney. The State Bar of Texas Legal Referral & Information Service is one way to connect with an attorney who can fit your budget.
The Commission cannot give advice related to:
- Specific transactions
- Property Code questions (e.g., seller's disclosure)
- Earnest money, contractual performance, or security deposit disputes
- Disputes between license holders, including commissions and other work issues
- Business models or the structure of an entity engaged in brokerage
Cannot Share Pending Case Information to Uninvolved Parties
Only the complainant or respondent may inquire about pending cases.
Cannot Answer Sales Agents' Advertising Questions
Sales agents should always first speak with their broker. When necessary, brokers may contact the Enforcement Division to address certain types of advertising-related queries.
Still Need Help?
Contact the Enforcement Division by email or call 512-936-3005. If applicable, please have handy your TREC license number, as well an email address and phone number you have reliable access to.
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