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To The Consumers and License Holders of Texas:

The Texas Real Estate Commission takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues. I want you to know that I – along with the entire Texas Real Estate Commission staff – recognize your frustrations, and we are committed to solving these issues.

From the Chair - March 2018

The Commission held its regular quarterly business meeting on Monday February 12th during the Texas Association of REALTORS Winter meeting in Austin, and we offered real estate continuing education (CE) hours for attendance, so we had a number of extra license holders join us that day.  The Commissioners re-elected Commissioner Arriaga as Vice-Chair and Commissioner TJ Turner as Secretary for the next 12 months.

Improved Communications Options Announced

To Help Improve Response Times and Quality of Communication TREC Is Launching More Ways to Get In Touch With The Agency

 
We know many of you have had a hard time getting through to the agency. We're working every day to improve our response times and customer satisfaction. We are pleased to announce the launch of several new ways to get in touch with us: