The Investigator works in the Enforcement Division. This position investigates violations of The Real Estate License Act, Commission Rules, and Timeshare Acts, Chapter 1102, Texas Occupation Code (relating to inspectors).  Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

• Conduct investigations of complaints and file well written, grammatically correct, and comprehensive investigative reports, which may include documented evidence
• Interview witnesses and parties to the complaint in person and by phone
• Maintain and manage a caseload of pending investigations
• Testify at administrative hearings and assist staff attorneys in preparation for hearings
• Acquaint the general public, license holders, attorneys, and others with provisions of The Real Estate License Act, Commission’s Rules, and agency policies and procedures
• File and research documents at city, county, and state offices
• Perform other duties as assigned

• Bachelor’s degree from an accredited four-year college or university. Experience can substitute for education on a year for year basis.
• Minimum three years’ work experience as an investigator or in a related field, which included analysis and report writing as an essential function of the position, or substantial and relevant real estate or state government experience
• Valid driver’s license (Must maintain license and acceptable driving record throughout employment.).

• Minimum five years of experience as an investigator or in a related field, which includes analysis and report writing for a governmental entity
• Knowledge of general legal practices/procedures
• Real estate experience and/or current Texas Real Estate license. (License must be placed on inactive status while employed with the agency.)

• Knowledge of general real estate industry practices
• Knowledge of investigative principles, techniques, and best practices
• Effective verbal and written communication, human relations, and organizational skills
• Effective grammar, spelling, punctuation, and editing skills
• Skill in providing excellent customer service to both internal and external customers
• Skill in operating a personal computer with word processing, database, spreadsheet, and presentation software
• Skill in applying tact and diplomacy with others to gain cooperation and compliance
• Ability to effectively investigate complaints of administrative law violations
• Ability to interpret and apply laws, rules, and regulations
• Ability to evaluate findings and prepare reports
• Ability to communicate effectively both verbally and in writing
• Ability to travel to interviews, hearings, and court proceedings
• Ability to testify in hearings and court proceedings
• Ability to plan, organize, and work independently with minimal supervision
• Ability to work effectively with other employees and the general public
• Ability to interview and communicate effectively by phone and in person with complainants, respondents, and witnesses

Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer. This position may be eligible for full remote work in the state of Texas. For all employees, there will be mandatory in office days for meetings, such as town halls.

To apply for this position, complete an on-line application either through the TREC CAPPS External Applicant Career Section or through Work In Texas (WIT).

All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Applications will not be considered until all required documentation is received by TREC/TALCB.

For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by phone at 512-936-3604. Applications must be received by the closing date in order to be considered for this posting.

To be considered complete, your application must include a Resume, a Cover Letter detailing how your experience aligns with the duties of the position, and, if applicable, a copy of your college transcript(s) issued by the registrar if education is used to meet the minimum requirements. All documents must be uploaded to CAPPS.

Applicants granted an interview will need to provide three references, including their current job supervisor, and a writing sample of 10 pages or less (it can be an excerpt) at the time of interview. A skills test may also be administered. 

Employment is contingent on passing a criminal background investigation.

MOSC_ComplianceInspectionandInvestigation.pdf